Privacy Policy

Privacy Policy

Last updated: October 12, 2025

Welcome to Miswah (“Company”, “we”, “our”, “us”).
We value your trust and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://miswah.in or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We may collect personal and non-personal information from you when you interact with our website or services.

1.1 Personal Information

When you register, place an order, or contact us, we may collect:

Full Name
Email Address
Phone Number
Billing and Shipping Address
Payment details (processed securely through our payment partners)

We do not store or have access to your credit/debit card information. All payments are processed through secure third-party gateways.

1.2 Non-Personal Information

We may also collect:

Browser and device information
IP address
Cookies and usage data
Referring URLs and browsing behavior

This helps us analyze user trends and improve our website experience.

2. How We Use Your Information

We may use the collected information to:

Process and fulfill your orders
Send order confirmations, shipping updates, and invoices
Respond to your queries and provide customer support
Personalize your shopping experience
Improve our website, products, and services
Send promotional emails or offers (only if you’ve opted in)
Comply with legal requirements and prevent fraudulent activity

3. Sharing and Disclosure

We do not sell or rent your personal data to third parties.
However, we may share information with:

Service Providers: For payment processing, order delivery, or email communication.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third parties are obligated to handle your data securely and use it only for the intended purpose.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in
Remember your preferences and cart items
Understand site traffic and usage patterns

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.

5. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Once your data is no longer needed, it will be securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Our website uses SSL (Secure Socket Layer) encryption for all transactions.

Despite our efforts, no electronic transmission over the Internet or data storage system can be guaranteed 100% secure. You share information with us at your own risk.

7. Your Rights

Subject to applicable laws (including the Digital Personal Data Protection Act, 2023 of India), you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request to update or correct inaccurate information.
Deletion: Request to delete your personal data, where legally possible.
Withdraw Consent: Opt-out from receiving marketing communications at any time.

To exercise these rights, please contact us at support@miswah.in.

8. Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or the content of such websites. Please read their respective privacy policies before sharing any personal information.

9. Children’s Privacy

Our website is not directed to individuals under 18 years of age.
We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately, and we will take appropriate steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations.
Updated versions will be posted on this page with a new “Last updated” date. We encourage you to review this page periodically.